Ask the Experts / Game Shuts Down

Hi everyone,

Got a problem on my computer and I can't figure out how to stop it. I install the game on my computer and when I try to load up a park. I get into the park and minutes later the game seems to crash and the computer shuts off and restarts. I tried reinstalling the game but it keeps doing the same thing. It's starting to get frustrating and can't figure out what to do. It would be great if you guys can help.

Thanks.

I've had this happen to me in the past, first a few questions:

Does the issue occur the first time you start the game up after reinstalling?

Does it happen when trying to play one of the installed parks or is it crashing trying to load a park you have downloaded?

Are you using a hacked version of RCT/RCT2?